Summary
Transverse is looking for a dynamic and engaging Program Manager who is looking for an opportunity to join an industry-leading Property & Casualty insurance carrier focused on partnering with Reinsurers, MGAs/Program Administrators, and Insurtechs.
We provide access to commercial and personal lines utilizing our admitted and non-admitted capabilities across all 50 states. You would join a deeply experienced and broadly talented operating team where your experience and drive will become instrumental in further growing our business.
In addition to the day-to-day coordination of activities related to internal and external functions supporting the management of program business, this position is also responsible for:
· Contributing to the onboarding projects of new facilities ensuring they become operational once contracts have been agreed to with proper documentation and efficient data feeds
· Active involvement in ongoing operational tasks and services from MGAs, TPAs, and Clients
· Servicing operations throughout the duration these facilities remain active and when necessary, through run-off
· Directing and managing the day-to-day activities of the MGA/Client and leading ongoing efforts related to the development, optimization, and efficiency improvements, ensuring that the needs of both internal (Underwriting, Finance, Actuarial, Legal, Compliance, CAT, and Claims) and external stakeholders (cedants, MGAs, brokers, States, and auditors) are understood and addressed
· Partnering with the team throughout the lifecycle of the underwriting(submission) collaborating efforts to develop and improve the efficiency of the process
· Ensuring that systems, processes, and controls are in place to provide accurate and timely capture of the business, RI, assumed contracts, and business partner data in accordance with customer requirements, including monthly and quarterly reporting and close deadlines
· Assisting with the development and ongoing development and maintenance of the systems (e.g., Data Lake, and related downstream interfaces) related to program business
· Contributing to the production of reports, both internal and external, such as monthly/quarterly/annual reports, data calls, and internal/external audits
· Some travel is required
Qualifications
College degree preferred
Post-graduate and/or industry certification designation a plus
Relevant industry experience in the management of operations of more than 8 years
Experience in designing and evaluating controls, preferably with surplus lines and admitted business environment
Able to work in teams and operate collaboratively in a matrix organization
Proven analytical and problem-solving skills and ability to gather and assess client requirements, troubleshoot complex issues and develop/present practical and reasonable solutions
Experience in managing granular and large sets of data
Strong P&C industry knowledge, with a demonstrable understanding of the marketplace, the underwriting process, and overall insurance company operations
Strong interpersonal, management, and communications skills with proven ability to lead and motivate along with the ability to interact effectively across varied disciplines and staff levels
Ability to multi-task and handle multiple and evolving priorities with limited direct supervision
Self-motivated
IT literate - understanding of data and architecture
Other Components
· Excellent industry-leading benefits package
· Progressive work environment that parses both virtual and office environments
· Remuneration is superior for the right person
· Ability to build their own brand as they build Transverse’s brand
· Direct interaction with all the senior leadership of the firm
We are excited to talk about the role, Transverse, and you in the role – are you the person we are looking for?!!!